Privacy Policy

1. Introduction

SignalSyncAds respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our SaaS platform.

2. Information We Collect

• **Account Information:** Name, email address, password, and payment information (processed via Paddle).
• **Usage Data:** Information about how you use the Service, including logs and device information.
• **Client Data:** Data you send to us via our API for forwarding (e.g., conversion events). Note that we hash sensitive identifiers (emails, phone numbers) before storage, unless otherwise required for the core function of the Service.

3. How We Use Your Information

We use the collected information to provision the Service, process payments, improve our algorithms, comply with legal obligations, and communicate with you about your account.

4. Disclosure of Your Information

We do not sell your personal data. We may share information with third-party vendors (e.g., Paddle for payments, cloud providers for hosting) who perform services on our behalf. We also share conversion data with the Ad Platforms (Meta, Google) strictly as instructed by you via your configuration.

5. Data Retention

We retain conversion data for a period of 30 days (by default) to facilitate troubleshooting and deduplication, after which it is deleted or anonymized. Account information is retained as long as your account is active.

6. Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet is 100% secure.